Well Leaders…Trust Their People

Awhile back I had a coaching session with a senior level leader. He had done tremendously well in developing a healthy work environment in his department. His direct reports spoke favourably about him as a leader. Their overall mood and attitude was quite positive and upbeat. Overall, he shared his team was quite engaged and […]

Well Leaders…Have A Customer Lens

The problem faced by too many leaders in today’s organizations- is that they look at their customers through cloudy  lenses. I enjoy reading-a lot.  The wider the scope of my reading-the more I come to know the following to be true- Well Leaders have a Customer Lens.  Here’s what I mean. We know there are […]

Is Your Organization Ready for Coaching?

For many organizations establishing a coaching program for their employees has taken on an almost feverish pace.  More and more organizations know there is value to be had from having their people work with a coach.  This is all true. A properly established and administered coaching program can indeed bring about desired results for the […]

Well Leaders… Protect Their People

How much trust do the people you lead have in you? How confident are they that you won’t throw them under the proverbial bus? Well leaders protect their people.  They do so in many ways that say I care about you and I value you.  It’s quite similar to parenting.  Children are gifts given to […]

Well Leaders…Practice MBWA

Would your people be suspicious to have you visit them in their work area? Would they scratch their heads in puzzlement as to whether you are lost or are spying on them?  Would they pretend all is well to see you in their area but you know deep down they are most uncomfortable with your […]

Well Leaders… Lead Well

If you revel in the employee who comes into the office at 6:30a.m. and leaves at 9:00p.m. I have news for you.  If you the leader happens to be that employee who is putting in long days and night into the business, I have news for you.  This belief that you come in to work […]